FAQS
Your Questions. Professional Answers.
Is your artwork digital?
All custom art created is with mixed mediums, not digitally created. Some posts online as well as a few products are made using procreate
DO YOU SHIP INTERNATIONALLY?
Yes. I ship worldwide. All tariff codes are used to safely enter the desired country and all fees will have been paid before reaching you.
International orders can take up to 28 days to arrive but normally arrive within 5-10 days For all shipping details click here
I've ordered, what next?
Once you have completed your order, you can send through all of your reference photos and descriptions to - jess@ladybugart.co.uk
Don't panic if you don't hear back from me straight away.
​Once I have confirmed artwork and ideas there will not be contact until delivery unless any changes need to be made regarding delivery address or if I need to contact regarding artwork
Can I message you on social media regarding custom artwork?
Unfortunately I currently don't reply to messages on social media if they're regarding a custom order, this is due to complications in identifying current orders & managing future orders.
HOW LONG DOES A CUSTOM PAINTING TAKE?
To actually draw up and paint custom artwork it ranges from 3 hours all the way to 24+ hours
This is a difficult answer to give, it depends on size and style. I only take a limited amount of customs every month so your painting should be with you within a 2 month window however if there are any changes I will be in contact or you can keep up to date on my social medias
CAN I HAVE MORE THAN ONE SUBJECT ON THE PAINTING?
Yes of course. I believe that as it’s the same size coverage I won’t be charging more.
Please note that the subjects will be smaller when the numbers are increased