GET IN TOUCH
How can we help?
Whether you have a question about an order, the Little Orange Halo Club, original artwork or a Memory Garden collaboration, you’re in the right place.
A QUICK NOTE BEFORE YOU MESSAGE
Social media messages are not monitored consistently, and order or membership enquiries cannot be discussed through Instagram or Facebook. If you need help, please use this contact form or email jess@ladybugart.co.uk.
Please choose one contact method and send your enquiry once. Sending the same message through email, Instagram, Facebook and public comments creates duplicate enquiries and can make the response time longer for everyone.
Will, a member of the virtual LadybugArt team, is helping to answer as many queries as possible, so your reply may come from him.
Every message matters and we will respond as soon as we can. While you’re waiting, please avoid sending the same enquiry through another platform, as this may slow things down further.
Thank you for your patience and understanding.
BEFORE YOU EMAIL
You May Find Your Answer Here
For information about delivery times, missing post, Little Orange Halo Club memberships, cancellations and other common questions, please check the Frequently Asked Questions page first.
If you still need help afterwards, choose the most relevant contact option below.
PROBLEM WITH MY ORDER
If something has arrived damaged, incorrect or incomplete, please include your order number and photographs where possible.
LITTLE ORANGE HALO CLUB
For questions about your membership, monthly envelope, payment, delivery address or cancellation, please contact the Little Orange Halo Club team here.
GENERAL ENQUIRY
For questions about LadybugArt, original artwork, the website, press opportunities or anything that doesn’t fit into the other options.
JUST SAY HELLO
Not every message needs to be about an order. If you would simply like to share a story, show me where one of my artworks lives or say hello, you are always welcome.
MEMORY GARDEN COLLABORATIONS
Bring the Memory Garden to Your Community
The Memory Garden is available for selected festivals, events, charities, pet organisations and community projects.
I can attend with the interactive pop-up experience, or provide a specially created pack containing artwork, materials and thoughtful additions to help you bring your own Memory Garden space together.
If you would like to discuss what could work for your event or community, I would love to hear from you.
